Legal

Privacy Policy

At BeatConnect, one of our main priorities is the privacy of our visitors and users. This privacy policy contains the types of personal information that are collected, used, disclosed and recorded by BeatConnect in the performance of our services.

If you have questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies to our online activities and is valid for visitors and users of our websites including beatconnect.com, beatconnect.xyz, and our web applications. This Privacy Policy is not applicable via channels other than this website.

Consent

Subject to applicable law, the collection, use and disclosure of personal information is subject to the consent of any user of our website. The consent must be free, informed and given for specific purposes. At all times, express consent must be given by an individual if the personal information is considered sensitive.

BeatConnect might, under applicable law, be authorized to collect, use or disclose personal information without the prior consent of the concerned individual. For example, personal information may be disclosed without prior consent to an authority responsible for the prevention or detection of a crime or statutory offences.

At any time, an individual may refuse to provide BeatConnect with any or all personal information. As the collection of some personal information is required for our services, the refusal to provide personal information may prevent BeatConnect from providing its services to the individual.

Information Collected

In the course of providing our services, we may collect the following information:

• Contact information, such as name and email address
• Account information, such as usernames and passwords
• Content you create and upload to BeatConnect's platform
• Profile pictures and preferences
• Payment information
• Profile preferences such as music genres, skills, and tools used

Personal information is collected when you log in, edit your profile, upload content, use our services, contact us, or provide payment information.

How We Use Your Information

We use the personal information we collect to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our offerings
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you for customer service, updates, and marketing
• Find and prevent fraud
• Comply with legal obligations

Disclosure of Personal Information

BeatConnect may disclose personal information to third parties for the purposes of offering services to its users. This includes service providers such as:

• Stripe - for payment processing
• Amazon Web Services - for data hosting and management
• Cloudflare - for content delivery and security

BeatConnect is based in Quebec, Canada. For each third party to whom we may disclose personal information, we ensure via contractual means that security measures comply with applicable legislation.

Cookies & Log Files

BeatConnect uses "cookies" to store information including visitors' preferences and the pages accessed or visited. This information is used to optimize your experience by customizing our website's content.

We also use log files that collect IP addresses, browser type, ISP, date/time stamps, and referring/exit pages. These are not linked to personally identifiable information and are used for analyzing trends and administering the site.

You can choose to disable cookies through your browser options. For analytics, we use Plausible Analytics which is privacy-friendly and does not use cookies.

Your Privacy Rights

Under applicable privacy laws including CCPA and GDPR, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request a copy of your data (data portability)
• Withdraw consent at any time

BeatConnect does not and will never sell your personal information.

Children's Information

BeatConnect does not knowingly collect any personal information from children under the age of 14. If you believe your child has provided information on our website, please contact us immediately and we will promptly remove such information from our records.

Data Retention & Security

BeatConnect retains your personal information only as long as necessary for the purposes for which it was collected. Security measures include:

• Restricted access on a strict need-to-know basis
• Password protection
• Two-factor authentication

When personal information is no longer needed, it is destroyed via formatting, rewriting, or digital shredding.

Contact Us

BeatConnect has appointed a Privacy Officer responsible for the protection of personal information. For all questions regarding this Privacy Policy, including requests for access, rectification, erasure, or complaints, please contact:

Privacy Officer
privacy@beatconnect.com

All complaints will be acknowledged within 10 days and resolved within 90 days.

Policy Updates

BeatConnect reserves the right to amend this Privacy Policy at any time to comply with applicable legislation. Upon significant modifications, we may notify users via email or by publishing the amended policy on our website.